Terms & Conditions

Welcome to Rajwadi Heritage Co. By accessing or using our website https://rajwadiheritageco.com/, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

This website is owned and operated by Rajwadi Heritage Co. By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a legal guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

All products displayed on the website are subject to availability. We make every effort to display product colors and images accurately; however, actual colors may vary slightly due to screen settings and lighting conditions.

As our products involve traditional craftsmanship, slight variations may occur and are not considered defects.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice.

We accept payments through secure payment gateways including Debit/Credit Cards, UPI, Net Banking, and other available methods. Rajwadi Heritage Co. is not responsible for payment failures due to technical issues at the bank or payment gateway level.

4. Order Confirmation & Cancellation

Once an order is placed, you will receive confirmation via email or SMS. Orders can only be cancelled before they are processed or shipped. Once an order is processed or dispatched, cancellation is not permitted.

5. Shipping & Delivery

We aim to deliver products within the estimated timeline; however, delays may occur due to unforeseen circumstances. Delivery timelines may vary depending on location and courier partners.

Rajwadi Heritage Co. is not liable for delays caused by courier services, natural events, or government restrictions.

6. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund & Cancellation Policy. Customized or made-to-order products are non-returnable and non-refundable.

Any damage or discrepancy must be reported within 24 hours of delivery.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Rajwadi Heritage Co. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

8. User Responsibilities

You agree not to misuse the website or engage in any activity that may harm the website or business. Providing false or misleading information may result in order cancellation or account suspension.

9. Limitation of Liability

Rajwadi Heritage Co. shall not be liable for any indirect or consequential damages arising from the use of this website or products. In any case, our liability shall not exceed the value of the product purchased.

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of India.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Support@rajwadiheritageco.com
🌐 https://rajwadiheritageco.com/